No. That's the whole point of hiring us. Leave it exactly where it sits — in the basement, up the stairs, behind the shed. Some companies quote curbside pricing then charge extra to actually go inside. We don't.

Two things drive it: weight and volume. On top of that we account for:

• How long the job will take us
• Fuel to your place, to the transfer station, and home
• The dump fee itself, which varies by material
• Time spent sorting donations and at the station

Then we give you one number. If we open a door and find twice what we were told, we stop and re-quote before touching anything.

Our phones are on 24/7 and we usually answer within minutes. Same-day and next-day are normal for us, and we take bookings up to a week out.

Every load gets hand-sorted. Usable furniture, clothing and housewares go to Bibles for Missions Thrift, Salvation Army or Tilize. Whatever can't be donated goes to Langley Transfer Station or North Surrey Recycling & Waste Centre. Around 80% of donatable material stays out of the landfill.

Yes, and we're careful about how we approach them. Estate clear-outs usually happen at a hard time for a family. We'll work room by room at whatever pace suits you, set aside anything you want to look through first, and photograph the process if other family members need to see it.

Yes. Twin, double, queen, king — flat $40 each. A box spring counts as a separate item at the same rate, so a queen set is $80. Most people have two or three, which is where it starts beating any other option available.

No. Leave it on the bed frame if you want. Stairs, narrow hallways and awkward corners are part of the job. We'd rather do the carrying than have you hurt your back saving us five minutes.

Absolutely. Single-item pickups slot into an existing route easily, which often means we get there faster than a full clean-out booking.

Then it has a good chance of being donated. We route clean, undamaged furniture to Bibles for Missions Thrift, Salvation Army and Tilize. Donation centres are strict — no rips, no heavy wear — so we can't promise it, but we always check.

We take it. That's the main reason to call us instead of a standard landscaping crew — the truck is already on site. Everything we cut goes with us and gets recycled as green waste.

We do trimming, shaping, cutting back and clearance work — the kind of job Stacy reviewed us for. Full removal of a large mature tree near a structure is specialist arborist territory, and if that's what you need we'll tell you honestly and point you at someone rather than take on something we shouldn't.

Because two yards that look identical in a photo can be completely different jobs. What actually drives it:

• How much material there is once we get in there
• Access — can the truck get close?
• Slope and terrain
• Whether there's anything hidden under the overgrowth

The site visit is free and takes about fifteen minutes.

Yes, and it's the cheapest way to book us. A meaningful chunk of any job is travel and disposal cost. Stack the garage and the yard into one visit and that only gets charged once.

Either works. Most people buy the gazebo or shed they want and we build it — that way you choose the exact model and you're not paying a markup on materials. If you'd rather we sourced it, we can, and we'll show material cost separately from labour.

Yes, and it's the main reason to use us over a general builder. The old shed comes down, goes in our truck and is disposed of properly — all in the same job.

Most small outdoor structures in BC don't need one, but the threshold varies by municipality and size. We'll flag it during the site visit if we think your project might cross that line, and tell you to check with your municipality rather than guess. We won't build something we think needs a permit you don't have.

Ground-level decking, fence runs, gates and platforms, yes. Elevated decks with structural requirements are a different trade and we'd point you toward a licensed builder rather than take it on.

Because the transfer station charges us differently for them. They can't go in with general waste — they're separated and processed through a different stream that costs more. We pass on that cost rather than hiding it, and tell you the number before we load anything.

The list is short, and it's short because these need licences we don't hold:

• Opened oil and lubricants
• Asbestos and asbestos-containing building material
• Medical and biohazard waste, including sharps

For any of those we'll point you toward someone certified.

Stop and get it tested before anyone touches it. Common in BC homes built before about 1990 — old flooring, insulation, popcorn ceilings. Once you have a clear test result we can take the debris. If it is present, you need a certified abatement contractor and we'll tell you that plainly.

No. We've seen worse than whatever you're picturing, and we've never once made someone feel bad about it. We show up, we work, we leave the place better. If discretion matters — no signage, a specific time of day — just tell us.